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Problem starting GUI

 
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bgarlock
Frequent GEARhead


Joined: 26 Jan 2005
Posts: 16

PostPosted: Sun Jul 17, 2005 4:28 am    Post subject: Problem starting GUI Reply with quote

I am a registered Gear Pro Linux user. I have ver 5.01. For some reason, the GEAR GUI is not starting anymore. It was working fine. I do not know if one of my packages that were updated caused this (I keep my system patched, RedHat 9, through fedora legacy updates)

Here is the error:

GEAR API Error
Cannot initialize GEAR Toolkit (3, 31, 0000h)

Any idea what would have cause this all of a sudden?

Is there a newer build that I can download?

Thanks,

Bruce
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Matt V
GEAR Support Technician


Joined: 14 Oct 2004
Posts: 343
Location: Tequesta, Florida

PostPosted: Mon Jul 18, 2005 1:33 pm    Post subject: Reply with quote

Bruce,

Please email support@gearsoftware.com. I will then respond with a link to the update.
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bgarlock
Frequent GEARhead


Joined: 26 Jan 2005
Posts: 16

PostPosted: Mon Jul 18, 2005 1:48 pm    Post subject: Reply with quote

I also sent this message to support, so it should be in the inbox.

Thanks,

Bruce
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Matt V
GEAR Support Technician


Joined: 14 Oct 2004
Posts: 343
Location: Tequesta, Florida

PostPosted: Tue Jul 19, 2005 12:55 pm    Post subject: Reply with quote

Bruce,

Your message was not in the support mailbox, so I sent you an email using the address with which you registered for this forum. Please "private message" me if there is a different address you would like to use.
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bgarlock
Frequent GEARhead


Joined: 26 Jan 2005
Posts: 16

PostPosted: Tue Jul 19, 2005 1:19 pm    Post subject: Reply with quote

Matt V wrote:
Bruce,

Your message was not in the support mailbox, so I sent you an email using the address with which you registered for this forum. Please "private message" me if there is a different address you would like to use.


I sent you a PM. The email to support bounced back to me:

A message (from <bruce@bgarlock.com>) was received at 17 Jul 2005 4:29:22 +0000.

The following addresses had delivery problems:

support@gearsoftware.com
Persistent Transient Failure: Delivery time expired
Delivery last attempted at 17 Jul 2005 4:29:22 +0000
Reporting-MTA: dns; comcast.net
Arrival-Date: 17 Jul 2005 4:29:22 +0000

Final-Recipient: rfc822; support@gearsoftware.com
Action: failed
Status: 4.4.7 Unable to contact host for 1 days,
Diagnostic-Code: smtp; Persistent Transient Failure: Delivery time expired
Last-Attempt-Date: 17 Jul 2005 4:29:22 +0000


Not sure why. Maybe you are having SMTP problems?

- Bruce
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bgarlock
Frequent GEARhead


Joined: 26 Jan 2005
Posts: 16

PostPosted: Tue Jul 19, 2005 4:54 pm    Post subject: Reply with quote

I installed the new version, and I got the same error. I am unable to use GPL anymore. Why did this happen, when it was working fine before? Is it dynamically linked to any of my system libs? Can you produce a fully static version?

Thanks,

Bruce

PS: I emailed this to you, Matt, but I am not sure if you got it.
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bgarlock
Frequent GEARhead


Joined: 26 Jan 2005
Posts: 16

PostPosted: Tue Jul 19, 2005 4:54 pm    Post subject: Reply with quote

I am also unable to use the CLI version. It looks like it is going to start, then it dies, and goes back to the CL.

- Bruce
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