Gear DVD 703 ISO/DVD adding file crashes Gear

jds · Joined: 21 Jun 2009 Posts: 4

I'm trying to add large (1.47gb WAV) files to a ISO DVD and it crashes the program. I can add files that are under 1gb.

O/S Windows Vista x64

Here is the crash log:
Problem signature
Problem Event Name: APPCRASH
Application Name: gear.exe
Application Version: 7.0.3.0
Application Timestamp: 45b749f8
Fault Module Name: NCTAudioFile2.dll
Fault Module Version: 2.5.7.514
Fault Module Timestamp: 417e35d6
Exception Code: c0000005
Exception Offset: 0008a1f6
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 1033
Additional Information 1: d249
Additional Information 2: 977cce11a772dafd0f576de04599d185
Additional Information 3: bbd9
Additional Information 4: 746c27472752a43ed18699bc38cc1b68

[EDIT]
Discovered if I renamed the WAV files on the hard disk to .123 inserted them into the project, then renamed them back to WAV files inside the project it worked fine.

Thanks,
David

Michael Szabo · Posted: Mon Aug 31, 2009 6:57 pm Post subject:

I am unable to reproduce this on Windows XP 32-bit...

I will try on Vista 64-bit...

Michael Szabo · Posted: Mon Aug 31, 2009 7:52 pm Post subject:

On a clean 64-bit Vista Ultimate machine I am unable to reproduce this issue

http://www.gearsoftware.com/images/screenshots/forum-posts/forum-screenshot[4].png

I think your GEAR DVD installation may have become corrupt. Perhaps try reinstalling GEAR DVD.

jds · Joined: 21 Jun 2009 Posts: 4

I reinstalled the software and that didn't help the problem. Is it possible because it's a 88/32bit WAV file that could be an issue.

Michael Szabo · Posted: Tue Sep 08, 2009 3:32 pm Post subject:

I don't know if that would make a difference, as you say you're making a data disc, so the wave file should be just another 'data' file...

I'll see if I can generate a 88/32 bit wave file...

Very strange...