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Gear DVD 703 ISO/DVD adding file crashes Gear

 
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jds



Joined: 21 Jun 2009
Posts: 4

PostPosted: Sat Aug 29, 2009 3:15 pm    Post subject: Gear DVD 703 ISO/DVD adding file crashes Gear Reply with quote

I'm trying to add large (1.47gb WAV) files to a ISO DVD and it crashes the program. I can add files that are under 1gb.

O/S Windows Vista x64

Here is the crash log:
Problem signature
Problem Event Name: APPCRASH
Application Name: gear.exe
Application Version: 7.0.3.0
Application Timestamp: 45b749f8
Fault Module Name: NCTAudioFile2.dll
Fault Module Version: 2.5.7.514
Fault Module Timestamp: 417e35d6
Exception Code: c0000005
Exception Offset: 0008a1f6
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 1033
Additional Information 1: d249
Additional Information 2: 977cce11a772dafd0f576de04599d185
Additional Information 3: bbd9
Additional Information 4: 746c27472752a43ed18699bc38cc1b68

[EDIT]
Discovered if I renamed the WAV files on the hard disk to .123 inserted them into the project, then renamed them back to WAV files inside the project it worked fine.

Thanks,
David
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Michael Szabo
Site Admin


Joined: 11 Apr 2006
Posts: 522
Location: Jupiter, FL

PostPosted: Mon Aug 31, 2009 6:57 pm    Post subject: Reply with quote

I am unable to reproduce this on Windows XP 32-bit...

I will try on Vista 64-bit...
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Michael Szabo
Site Admin


Joined: 11 Apr 2006
Posts: 522
Location: Jupiter, FL

PostPosted: Mon Aug 31, 2009 7:52 pm    Post subject: Reply with quote

On a clean 64-bit Vista Ultimate machine I am unable to reproduce this issue

http://www.gearsoftware.com/images/screenshots/forum-posts/forum-screenshot[4].png

I think your GEAR DVD installation may have become corrupt. Perhaps try reinstalling GEAR DVD.
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jds



Joined: 21 Jun 2009
Posts: 4

PostPosted: Sun Sep 06, 2009 6:11 pm    Post subject: Reply with quote

I reinstalled the software and that didn't help the problem. Is it possible because it's a 88/32bit WAV file that could be an issue.
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Michael Szabo
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Joined: 11 Apr 2006
Posts: 522
Location: Jupiter, FL

PostPosted: Tue Sep 08, 2009 3:32 pm    Post subject: Reply with quote

I don't know if that would make a difference, as you say you're making a data disc, so the wave file should be just another 'data' file...

I'll see if I can generate a 88/32 bit wave file...

Very strange...
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