itunes 4.7 and xp x64

ejonesy · Joined: 17 Apr 2005 Posts: 1

I'm running windows xp x64 edition rc2. I realize that this OS is most likely unsupported, but I thought I would post my error messages here. Here are my system errors:

The GEAR CDRom Filter service failed to start due to the following error:
This driver has been blocked from loading

\SystemRoot\SysWow64\DRIVERS\GEARAspiWDM.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Any ideas?

Thanks,

Elliott

Athlon 64 processor
Nforce 3 250 chipset
nForce 6.25 x64 platform drivers
TDK CDRW 4800B
NEC DVD+RW ND-1000A

Matt V · Posted: Tue Apr 19, 2005 1:16 pm Post subject:

ejonesy,

You may wish to try the drivers specifically for 64bit machines:
http://www.gearsoftware.com/support/drivers.cfm

Please let us know if this helps.

hinten · Joined: 24 May 2005 Posts: 2

Hi there,
I have the same setup and same problem on my machine (though iTunes 4.8 now).

I downloaded these drivers and wanted to install them but I keep getting error messages: cannot copy file xxx.dll error code -1
It does this for, what seems, every file that Setup is trying to extract.

I have administrative rights on my machine. Any ideas?

hinten · Joined: 24 May 2005 Posts: 2

OK, I finally installed the drivers by hand using WinZip. The problem is still the same:
Event Type: Error
Event Source: Application Popup
Event Category: None
Event ID: 1060
Date: 5/24/2005
Time: 1:17:41 PM
User: N/A
Computer: XXXXXXXXXX
Description:
\SystemRoot\SysWow64\DRIVERS\GEARAspiWDM.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 02 00 6c 00 ......l.
0008: 00 00 00 00 24 04 00 c0 ....$..?
0010: 00 00 00 00 6b 03 00 c0 ....k..?
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

The file is dated Monday, March 07, 2005, 11:52:48 AM which shows that I have the latest version.

x64User · Joined: 26 Sep 2005 Posts: 3 Location: NM, USA

Matt V · Posted: Wed Oct 05, 2005 8:59 pm Post subject:

x64User,

Please send an email to support@gearsoftware.com, attention of Matt V. I will reply with the drivers attached and the directions for their installation.

x64User · Joined: 26 Sep 2005 Posts: 3 Location: NM, USA

Matt V · Posted: Fri Oct 07, 2005 1:44 pm Post subject:

x64User,

I have sent your the drivers in a zip file with a txt document attached that describes the manual installation procedure. However, the email bounced back. I will send you a PM with my email address. Please send me an email and I will respond with the drivers and instructions.

x64User · Joined: 26 Sep 2005 Posts: 3 Location: NM, USA

Tarapan · Joined: 13 Oct 2005 Posts: 1

Hi, I need the same.

tarapan@gmail.com

thx

Matt V · Posted: Mon Oct 17, 2005 8:25 pm Post subject:

Tarapan,

I have sent the drivers and installation directions to the email address provided. The email was return as an invalid address. Please send an email to support@gearsoftware.com attention Matt V. I will respond to that email with the drivers.

ziopatrizio · Joined: 01 Nov 2005 Posts: 2

Hi,

how can I use the 64bit drivers for make itunes 6 working correctly?

Currently I have obtained the driver working with my machine but I don't know how to use them.

Thak you a lot for your answer.

-- Patrizio Dazzi

Matt V · Posted: Wed Nov 02, 2005 8:36 pm Post subject:

ziopatrizio,

What exactly is the problem you are experiencing with iTunes? You do have the 64bit Drivers for GEAR but do not know how to install them, correct? Thanks.

ziopatrizio · Joined: 01 Nov 2005 Posts: 2

Yes it is correct. I've tried to substitute 32 bit dll in C:\Windows\SysWOW64 and the 32 bit sys file in c:\windows\SysWOw64\driver but it does not works. I've also tried to copy 64 bit files in System32 and System32\driver but it still not works fine.

Patrizio

Matt V · Posted: Fri Nov 04, 2005 1:52 pm Post subject:

**** Update: 14-JUN-07 ****

64 bit drivers are available here:
http://www.gearsoftware.com/support/drivers.cfm

Be sure to select the appropriate driver for your system.

**** Update: 14-JUN-07 ****

Patrizio,

Please send an email to support@gearsoftware.com (Attn: Matt V)

I will reply to that email address with the instructions.