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Writing problem with Gear

 
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DavidC



Joined: 18 Oct 2004
Posts: 1
Location: UK

PostPosted: Tue Oct 19, 2004 2:17 pm    Post subject: Writing problem with Gear Reply with quote

Hi there
I am using Gear DVD 6.05 for the first time. Running Win 2000 SP4 with a NECDVD 2500 burner which is in your supported list. I have the latest (as of yesterday) drivers from Gear and from NEC. Gear will erase and/or format a DVD-RWfor me but....

When I try to write a DVD Video the program hangs and will not respond. In case I was rushing I did leave the machine, but after an hour still no response. No error messages appear, just nothing happens.

What diagnostics do you suggest? I have not found any reference to this elsewhere so please advise.
thanks

David C
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Tom Vaughan
GEAR Guru


Joined: 12 Oct 2004
Posts: 380
Location: Contact GEAR Software

PostPosted: Tue Oct 19, 2004 6:34 pm    Post subject: Reply with quote

Can you explain what you are doing step by step?

Have you used GEAR to write any titles at all to this drive?

Are you writing to DVD-RW? If so, try doing a quick format, then an erase, then writing to the disc.
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jslow



Joined: 28 Apr 2005
Posts: 3

PostPosted: Thu Apr 28, 2005 7:39 pm    Post subject: Reply with quote

Hi David,
Do you happen to have a list of DVD Drives supported by Gear or do you know where I can get a copy of the list.

Thanks
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Matt V
GEAR Support Technician


Joined: 14 Oct 2004
Posts: 343
Location: Tequesta, Florida

PostPosted: Thu Apr 28, 2005 8:39 pm    Post subject: Reply with quote

jslow,

You can determine if your recorder is supported from this webpage:
http://www.gearsoftware.com/support/recorders/index.cfm
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jslow



Joined: 28 Apr 2005
Posts: 3

PostPosted: Thu Apr 28, 2005 10:33 pm    Post subject: Reply with quote

Hi Matt,
Thanks for the reply.

I visited the site you listed before and it cannot find my DVD drive.

Back in January 2005, Gear posted a list of supported DVD Drives and my DVD drive was on this list. Now when I enter the make & model number they cannot find it.

That's why I was looking for the list of supported DVD drives.
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jslow



Joined: 28 Apr 2005
Posts: 3

PostPosted: Fri Apr 29, 2005 1:17 am    Post subject: Reply with quote

Hi Matt,

After further searching we found our drive listed on the Gear Software site.

Thanks.
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