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Copiedtyrack.wav rather than mp3 files
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boardtc
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Joined: 24 Jan 2006
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Location: London, England

PostPosted: Sun Mar 04, 2007 4:52 pm    Post subject: Copiedtyrack.wav rather than mp3 files Reply with quote

When I upgraded from v8 to v8.2 it lost all my settings for ripping cds etc.

Now is seem one has to agree to have a GEAR Audio directory somewhere...one can change the location of this but why do I have to have a directory of that name? Is there a way around this?

I reset encoding to mp3 256 but now when I try and rip a cd I get one large CopiedTrack.wav created in this Gear Audio directory. See this screenshot
http://i14.tinypic.com/4dflukx.jpg

What do I need to do? Thanks.
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Michael Szabo
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Joined: 11 Apr 2006
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Location: Jupiter, FL

PostPosted: Mon Mar 05, 2007 2:25 pm    Post subject: Reply with quote

The GEAR Audio directory is tied (in part) to the Video Editor.

The new Video Editor has a menu option to add audio background tracks that can be used to add music to photo slideshows etc.

The folder exists as a 'collection' folder the Video Editor to add audio tracks.

If you do not want the folder, you can delete it after ripping your CD.

The CopiedTrack.wav file is a 'temporary' file that is created when ripping CD tracks. Most 'ripping' programs - if you look - rip to wave and then encode to mp3/wma etc. Often this is done 'behind the scenes', but it does happen.

If the file is not deleted after ripping has finished, you can manually delete it.
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boardtc
Super GEARhead


Joined: 24 Jan 2006
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Location: London, England

PostPosted: Mon Mar 05, 2007 8:34 pm    Post subject: Reply with quote

Michael Szabo wrote:
The CopiedTrack.wav file is a 'temporary' file that is created when ripping CD tracks.


The directory created under gear Audio is empty. This was the result after 2 attempts, see screenshot for settings. How can I get my mp3 files? All I have is this copiedtrack.wav, how can I get my mp3 files?

I appreciate that's it part of this new functionality, but new versions should not remove good functionality in my opinion. I used to rip my cds to a directory used by my ipod. I don't like being forced to use this Gear Audio directory.

Thanks, Tom.


Last edited by boardtc on Mon Mar 05, 2007 9:51 pm; edited 1 time in total
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Michael Szabo
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PostPosted: Mon Mar 05, 2007 8:39 pm    Post subject: Reply with quote

Tom,

From the looks of it, your CD is Mogwai...look in the GEAR Audio\Mogwai folder...there should be a folder named Zindane....that folder should have the mp3 files...


If the CopiedTrack.wav file remains after ripping, you can delete it.
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boardtc
Super GEARhead


Joined: 24 Jan 2006
Posts: 84
Location: London, England

PostPosted: Mon Mar 05, 2007 9:17 pm    Post subject: Reply with quote

Michael Szabo wrote:
From the looks of it, your CD is Mogwai...look in the GEAR Audio\Mogwai folder...there should be a folder named Zindane....that folder should have the mp3 files....


I'm not sure what other way I can say it. After 2 attempts with the shown settings the Mogwai folder <F:\My Documents\My Music\GEAR Audio\Mogwai> is empty. It has no Zidane subdirectory.
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Michael Szabo
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PostPosted: Mon Mar 05, 2007 9:31 pm    Post subject: Reply with quote

The problem might be with the freedb info for that title.

GEAR attempts to make sub folders based on the freedb info. You cannot have a : (colon) in a Windows path name.

Have you tried a different CD?


I have just sent you an email with a short flash clip.
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boardtc
Super GEARhead


Joined: 24 Jan 2006
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Location: London, England

PostPosted: Mon Mar 05, 2007 10:46 pm    Post subject: Reply with quote

Michael Szabo wrote:
GEAR attempts to make sub folders based on the freedb info. You cannot have a : (colon) in a Windows path name.


Nice spot. This is a serious bug. Can you please put in an enhancement request that Gear removes any : from the name when creating directories. This is a very simple code change, but essential to fix this bug.

Getting rid of the : created a directory "Zidane A 21st Century Portrait" when I went through the process again. But it still is empty Sad One of the tracks is called 7:25. would that stop them all from being created?
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Michael Szabo
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PostPosted: Tue Mar 06, 2007 2:51 pm    Post subject: Reply with quote

Quote:
One of the tracks is called 7:25. would that stop them all from being created?


It might...


I will try to reproduce the issue by changing the freedb loaded info.

Although GEAR 'could' add a code change to remove special characters, our developers might label this a 'small' bug, as the quick-fix could be editing the info before ripping.
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boardtc
Super GEARhead


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PostPosted: Wed Mar 07, 2007 10:45 pm    Post subject: Reply with quote

I have tried this with 2 other cds now, both times I got the same result. As this screenshot, http://i17.tinypic.com/2pza8nr.jpg shows, the first time it copies the first 2 files only. then I reselect with the rest of the files (leaving out the first two) and it copied them the 2nd time. What is going on?
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Michael Szabo
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PostPosted: Thu Mar 08, 2007 4:52 pm    Post subject: Reply with quote

I will rip a CD with GEAR Video 8.2 and send the result to you via email.
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boardtc
Super GEARhead


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PostPosted: Thu Mar 08, 2007 7:03 pm    Post subject: Reply with quote

Michael Szabo wrote:
I will rip a CD with GEAR Video 8.2 and send the result to you via email.


What good is that to me? Shouldn't you be trying to find out why this is happening for me? I am not making it up. What good will it do me reading your results? Will that make it work this end? Come on? I am wiling to try and test things here, please work with me on this.
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Michael Szabo
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PostPosted: Thu Mar 08, 2007 7:28 pm    Post subject: Reply with quote

Tom,

The first thing Tech Support needs to do is DUPLICATE the issue.

I'm not sure why you don't want me to rip a CD with GEAR Video 8.2
I am not in GEAR's QA department, so I have not PERSONALLY ripped a CD using GEAR Video 8.2

You've already confirmed the colon : issue interfered with the Album sub-folder naming...so...what's the problem?

I cannot and will not have YOU try 50 different things if it doesn't work here either.

What would you like me to say?

"Tom, your computer is at fault, not GEAR Video," and leave it at that?

If ripping a whole CD doesn't work for me here either, then THAT'S where we need to start looking.

Ssssheesh!
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boardtc
Super GEARhead


Joined: 24 Jan 2006
Posts: 84
Location: London, England

PostPosted: Thu Mar 08, 2007 9:02 pm    Post subject: Reply with quote

Michael Szabo wrote:
Tom,

The first thing Tech Support needs to do is DUPLICATE the issue.

I'm not sure why you don't want me to rip a CD with GEAR Video 8.2
I am not in GEAR's QA department, so I have not PERSONALLY ripped a CD using GEAR Video 8.2

You've already confirmed the colon : issue interfered with the Album sub-folder naming...so...what's the problem?


No problem whatsoever, please do this. But why would you send me the results. I'll believe you if you tell me it works your end Smile Keep me posted!
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Michael Szabo
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PostPosted: Thu Mar 08, 2007 9:22 pm    Post subject: Reply with quote

I've just finished ripping an Audio-CD using GEAR Video 8.2 to mp3 44,100hz stereo 256kbps

NO PROBLEM.


In your last screen shot, I see one of the tracks has a / in the track name - this again is a 'special character' - you cannot have a "/" in a file/folder name.

Try this...

Make a new folder on your desktop. Try to rename it with a : somewhere in the name...

you cannot use \ / : * ? " < > |
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boardtc
Super GEARhead


Joined: 24 Jan 2006
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Location: London, England

PostPosted: Thu Mar 08, 2007 10:07 pm    Post subject: Reply with quote

I just tried to rip zidane for the 4th time, nothing happened, no illegal characters I believe, see http://i17.tinypic.com/2mcu521.jpg. Any thoughts?

Last edited by boardtc on Fri Mar 09, 2007 7:29 pm; edited 1 time in total
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