DRIVERS: Windows - Updating, removing, 64 bit versions, etc
From GEAR Software Knowledgebase
* The latest GEAR drivers, including the GEAR 64-bit drivers, are available here
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Updating GEAR Drivers
The latest GEAR driver installer will install drivers that do not require or include the gearsec.exe service. The current driver installer will not remove gearsec.exe and the GEAR Security service from Windows 2000 and Windows XP systems, if these older drivers are present. Unless you have reason to believe that your system requires the gearsec service (see below), you should use this version of the GEAR drivers.
Missing CD/DVD drives in iTunes
After updating to the latest version of Apple's iTunes for Windows application, users report 'missing drives' with iTunes.
See: CD/DVD drives disappear after installing iTunes
GEAR Drivers and the Intel Application Accelerator
There appears to be an incompatibility between older versions of the GEAR Software drivers and the Intel Application Accelerator with certain combinations of Intel chipsets and operating systems.
To determine which Intel chipset is being used on the motherboard, download the Intel Chipset Identification Utility from Intel's website.
To date the problem has been detected on systems with the following combinations of chipsets and operating systems:
- Intel 815E chipset and Windows 2000
- Intel 845E chipset and Windows 2000
- Intel 850 chipset and Windows 2000
- Intel 860 chipset and Windows 2000
This issue can be corrected by completing either of the following:
1) Download and install the latest GEAR driver set.
2) Uninstall the Intel Application Accelerator.
Removing GEAR Drivers
Please Note: Completely removing the GEAR driver set from your system may result in GEAR software applications and any applications using the GEARwrks API not being able to "see" any recorders.
Manual Removal – 32-bit
Windows 2000, Windows XP, Vista, Server 2003 and newer
WARNING: Modifying the registry can cause serious problems that may require you to reinstall your operating system.
We cannot guarantee that problems resulting from modifications to the registry can be solved. Use the information provided at your own risk.
Select Run... in the START menu, and type in regedit
This will start up the Registry Editor.
Delete the following key from the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GearAspiWDM
If present, delete the following key from the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GEARSecurity
In the HKEY_LOCAL_MACHINE\SYSTEM\System\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} key:
remove the GEARAspiWDM entry in the UpperFilters value.
Note that the entries in this value are double byte.
In the HKEY_LOCAL_MACHINE\SYSTEM\System\CurrentControlSet\Control\Class\{6D807884-7D21-11CF-801C-08002BE10318} key:
remove the GEARAspiWDM entry in the UpperFilters value. Note that the entries in this value are double byte.
In the HKEY_LOCAL_MACHINE\SYSTEM\System\CurrentControlSet\Control\Class\{CE5939AE-EBDE-11D0-B181-0000F8753EC4} key:
remove the GEARAspiWDM entry in the UpperFilters value. Note that the entries in this value are double byte.
Reboot
Delete GearAspi.dll from Windows\System32 folder
If present, delete Gearsec.exe from Windows\System32 folder
Delete GearAspiWDM.sys from Windows\System32\Drivers folder
Delete the Windows\System32\GEARAspi.dll value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key
Delete the Windows\System32\Gearsec.exe value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key
If present, delete the Windows\System32\Drivers\GearAspiWDM.sys value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key
Reboot
Windows NT
WARNING: Modifying the registry can cause serious problems that may require you to reinstall your operating system.
We cannot guarantee that problems resulting from modifications to the registry can be solved. Use the information provided at your own risk.
Select Run... in the START menu, and type in regedit
This will start up the Registry Editor.
Delete the following key from the registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GearAspiSys
Delete the following key from the registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GEARSecurity
Reboot
Delete GearAspi.dll from Winnt\System32 folder
Delete Gearsec.exe from Winnt\System32 folder
Delete GearAspiSys.sys from Winnt\System32\Drivers folder
Delete the Winnt\System32\GEARAspi.dll value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key
Delete the Winnt\System32\Gearsec.exe value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key
Delete the Winnt\System32\Drivers\GearAspiSys.sys value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key
Reboot
Windows 9x
WARNING: Modifying the registry can cause serious problems that may require you to reinstall your operating system.
We cannot guarantee that problems resulting from modifications to the registry can be solved. Use the information provided at your own risk.
Delete GearAspi.dll from Windows\System folder
Delete GearAspi.vxd from Windows\System\Iosubsys folder
Delete GearCdr.vxd from Windows\System\Iosubsys folder
Select Run... in the START menu, and type in regedit
This will start up the Registry Editor.
Delete the Windows\System\GEARAspi.dll value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key
Delete the Windows\System\Iosubsys\GearAspi.vxd value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key
Delete the Windows\System\Iosubsys value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key
Reboot
Manual Removal – 64-bit
Vista, Windows 7 and newer 64-bit
WARNING: Modifying the registry can cause serious problems that may require you to reinstall your operating system.
We cannot guarantee that problems resulting from modifications to the registry can be solved. Use the information provided at your own risk.
Select Run... in the START menu, and type in regedit
This will start up the Registry Editor.
Delete the following key from the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GearAspiWDM
In the HKEY_LOCAL_MACHINE\SYSTEM\System\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} key remove the GEARAspiWDM entry in the UpperFilters value. Note that the entries in this value are double byte.
In the HKEY_LOCAL_MACHINE\SYSTEM\System\CurrentControlSet\Control\Class\{6D807884-7D21-11CF-801C-08002BE10318} key remove the GEARAspiWDM entry in the UpperFilters value. Note that the entries in this value are double byte.
In the HKEY_LOCAL_MACHINE\SYSTEM\System\CurrentControlSet\Control\Class\{CE5939AE-EBDE-11D0-B181-0000F8753EC4} key remove the GEARAspiWDM entry in the UpperFilters value. Note that the entries in this value are double byte.
Reboot
Delete GearAspi.dll (32bit) from the Windows\SysWOW64 folder
Delete GEARAspi64.dll (64bit) from the Windows\System32 folder
Delete GearAspiWDM.sys (64bit) from the Windows\System32\Drivers folder
If present, delete the Windows\System32\GEARAspi.dll value from the HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs registry key
If present, delete the Windows\SysWOW64\GEARAspi.dll value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key
Delete the Windows\System32\GEARAspi64.dll value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key
Delete the Windows\System32\Drivers\GearAspiWDM.sys value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key
Reboot
