RECORDERS: Not Found

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Not found after starting GEAR

Summary:
At startup GEAR reports "No CD recorders found"

When users with no Administrator rights start GEAR this problem occurs, but the problem goes away when logged in as a user with Administrator rights

The GEARAspi.dll driver used on Windows NT 4.0, Windows 2000 and Windows XP requires Administrator rights to function correctly. When logged in as a user with no Administrator rights, GEARAspi does not allow GEAR to detect the recorder.

Solution:
There are two options that resolve this problem:

  1. Give all users who need to use GEAR Administrator rights on the system
  2. Download and install the latest GEAR driver set

Not found after installing Roxio, Napter or other software

Summary:
After installing Napster, Roxio's DirectCD and/or Easy CD Creator, GEAR Software no longer sees any recorders.
Several registry entries essential for the correct functioning of the GEARAspi driver set have been corrupted by the DirectCD, Easy CD Creator or Napster installation routines.

Solution:
There are two options that resolve this problem:

  1. Uninstall GEAR and reinstall it after rebooting the system
  2. Download and install the latest GEAR driver set

Not found after upgrading the operating system

Summary:
After upgrading from Windows 9x to NT4.0, Windows 2000 or Windows XP, or from NT4.0 to Windows 2000 or Windows XP, GEAR no longer sees any recorders

The drivers used by GEAR on Windows 9x and NT4.0 are different from the drivers used on Windows 2000 and Windows XP. After the operating system has been upgraded, GEAR is still using the drivers for the old operating system

Solution:
There are two options that resolve this problem:

  1. Uninstall GEAR and reinstall it after rebooting the system
  2. Download and install the latest GEAR driver set

Not found using GEAR PRO for UNIX and Linux

Summary:
When starting GEAR, a "No CD recording units found" error appears, while there is a recorder attached to the system

This error message can have several causes:

  • Tracer gd driver has not been unlocked (applies only to versions of GEAR PRO for UNIX/Linux prior to v4.11c)
  • Recorder not supported by the version of GEAR being used
  • Recorder's SCSI ID conflicts with an other device
  • Incorrect SCSI path setting in the .gearrc file

Solution:
First check our online recorder database 'to verify that your recorder is supported

  • If your recorder is supported, make sure that you have a valid license for the gd SCSI drivers and that the License Manager has been successfully validated
  • If the license manager has been validated check to see if the latest recorder update patch has been installed
    • Download the recorder update patch from here


  • If you have multiple SCSI units attached to the same host, insure that the recorder's target ID is not conflicting with any other device on the same SCSI host
  • If the SCSI target IDs don't conflict with each other but no CD recording units are not being found by GEAR,
    • Edit the /usr/gear/.gearrc or /usr/gear/bin/.gearrc (for GEAR Pro 4.0)
    • Verify the Target ID under the [CDRecording] section matches your recorder target ID

WARNING: Do not make any changes to the .gearrc file while GEAR is running.

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