DRIVERS: Windows - Updating, removing, 64 bit versions, etc

From GEAR Software Knowledgebase

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== Updating ==
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== Updating GEAR drivers ==
The [ftp://downloads.gearsoftware.com/updates/windows/drivers/Driver_Installer.exe latest GEAR driver installer] will install drivers that do not require or include the [[GEARSEC.EXE - Why is gearsec.exe running on my computer?|gearsec.exe]] service. This driver installer will remove [[GEARSEC.EXE - Why is gearsec.exe running on my computer?|gearsec.exe]] and the GEAR Security service from Windows 2000 and Windows XP systems, if these older drivers are present. The installer will ask you if you want [[GEARSEC.EXE - Why is gearsec.exe running on my computer?|gearsec.exe]] removed, but it ''will not'' attempt to remove it from systems running Windows NT. Unless you have reason to believe that your system requires the [[GEARSEC.EXE - Why is gearsec.exe running on my computer?|gearsec.exe]] service (see below), you should use this version of the GEAR drivers.  
The [ftp://downloads.gearsoftware.com/updates/windows/drivers/Driver_Installer.exe latest GEAR driver installer] will install drivers that do not require or include the [[GEARSEC.EXE - Why is gearsec.exe running on my computer?|gearsec.exe]] service. This driver installer will remove [[GEARSEC.EXE - Why is gearsec.exe running on my computer?|gearsec.exe]] and the GEAR Security service from Windows 2000 and Windows XP systems, if these older drivers are present. The installer will ask you if you want [[GEARSEC.EXE - Why is gearsec.exe running on my computer?|gearsec.exe]] removed, but it ''will not'' attempt to remove it from systems running Windows NT. Unless you have reason to believe that your system requires the [[GEARSEC.EXE - Why is gearsec.exe running on my computer?|gearsec.exe]] service (see below), you should use this version of the GEAR drivers.  
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The [ftp://downloads.gearsoftware.com/updates/windows/drivers/Driver_Installer_Gearsec.exe gearsec compatibility driver] installer is only meant for users of [[iTunes]] 4.2, [[Ghost]], or software that requires [[GEARSEC.EXE - Why is gearsec.exe running on my computer?|gearsec.exe]] to be present, regardless of the OS being used. This driver installer will update [[GEARSEC.EXE - Why is gearsec.exe running on my computer?|gearsec.exe]] if an older version is being used. This installer includes [[GEARSEC.EXE - Why is gearsec.exe running on my computer?|gearsec.exe]] It does not remove the [[GEARSEC.EXE - Why is gearsec.exe running on my computer?|gearsec.exe]] driver or the associated GEAR Security service. If your system previously included [[GEARSEC.EXE - Why is gearsec.exe running on my computer?|gearsec.exe]], and you found a problem when you installed the latest GEAR drivers, you should reinstall the GEAR drivers with the [ftp://downloads.gearsoftware.com/updates/windows/drivers/Driver_Installer_Gearsec.exe gearsec compatibility driver.]
The [ftp://downloads.gearsoftware.com/updates/windows/drivers/Driver_Installer_Gearsec.exe gearsec compatibility driver] installer is only meant for users of [[iTunes]] 4.2, [[Ghost]], or software that requires [[GEARSEC.EXE - Why is gearsec.exe running on my computer?|gearsec.exe]] to be present, regardless of the OS being used. This driver installer will update [[GEARSEC.EXE - Why is gearsec.exe running on my computer?|gearsec.exe]] if an older version is being used. This installer includes [[GEARSEC.EXE - Why is gearsec.exe running on my computer?|gearsec.exe]] It does not remove the [[GEARSEC.EXE - Why is gearsec.exe running on my computer?|gearsec.exe]] driver or the associated GEAR Security service. If your system previously included [[GEARSEC.EXE - Why is gearsec.exe running on my computer?|gearsec.exe]], and you found a problem when you installed the latest GEAR drivers, you should reinstall the GEAR drivers with the [ftp://downloads.gearsoftware.com/updates/windows/drivers/Driver_Installer_Gearsec.exe gearsec compatibility driver.]
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'''Beta Versions & 64 bit'''
'''Beta Versions & 64 bit'''
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Please Note:<br>
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These drivers are beta versions, and users may download and install them at their own risk. GEAR Software is not responsible or liable for any damage to a user’s system caused by downloading, installing and/or uninstalling these drivers.
[ftp://downloads.gearsoftware.com/beta/windows/drivers%5CDriver_Installer_32bit.exe Driver installer for 32bit Windows] systems
[ftp://downloads.gearsoftware.com/beta/windows/drivers%5CDriver_Installer_32bit.exe Driver installer for 32bit Windows] systems
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[ftp://downloads.gearsoftware.com/beta/windows/drivers%5CDriver_Installer_IA64.exe Driver installer for Windows running on Intel Itanium] systems
[ftp://downloads.gearsoftware.com/beta/windows/drivers%5CDriver_Installer_IA64.exe Driver installer for Windows running on Intel Itanium] systems
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'''Please Note:'''<br>
 
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These drivers are beta versions, and users may download and install them at their own risk. GEAR Software is not responsible or liable for any damage to a user’s system caused by downloading, installing and/or uninstalling these drivers.
 
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== Removing ==
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'''Note that completely removing the GEAR driver set from your system may result in GEAR software applications and any applications using the GEARwrks API not being able to "see" any recorders.'''
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== Removing GEAR drivers==
 +
'''Note:'''<br>
 +
Completely removing the GEAR driver set from your system may result in GEAR software applications and any applications using the GEARwrks API not being able to "see" any recorders.
 +
 
 +
<br>
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'''To Automatically Remove the GEAR Drivers:'''
Use the [ftp://downloads.gearsoftware.com/updates/windows/drivers/Driver_Remover.exe GEAR Driver Remover] to automatically remove the GEAR drivers.
Use the [ftp://downloads.gearsoftware.com/updates/windows/drivers/Driver_Remover.exe GEAR Driver Remover] to automatically remove the GEAR drivers.
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To manually remove the drivers from your system:
 
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Windows 2000 and Windows XP  
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'''To Manually Remove the Drivers From Your System:'''<br>
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Windows NT  
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<u>Windows 2000 and Windows XP</u><br>
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<font color="#ff0000"><b>WARNING:</b> Modifying the registry can cause serious problems that may require you to reinstall your operating system.
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We cannot guarantee that problems resulting from modifications to the registry can be solved. Use the information provided at your own risk. </font>
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Select Run... in the Start menu, and type in regedit.<br>
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''This will start up the Registry Editor.''<br>
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Delete the following key from the registry:<br><font color="blue">HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GearAspiWDM</font><br>
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If present, delete the following key from the registry: '''HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GEARSecurity '''<br>
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In the '''HKEY_LOCAL_MACHINE\SYSTEM\System\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}''' key. Remove the GEARAspiWDM entry in the UpperFilters value. Note that the entries in this value are double byte.
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In the HKEY_LOCAL_MACHINE\SYSTEM\System\CurrentControlSet\Control\Class\{6D807884-7D21-11CF-801C-08002BE10318} key, remove the GEARAspiWDM entry in the UpperFilters value. Note that the entries in this value are double byte.
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In the HKEY_LOCAL_MACHINE\SYSTEM\System\CurrentControlSet\Control\Class\{CE5939AE-EBDE-11D0-B181-0000F8753EC4} key, remove the GEARAspiWDM entry in the UpperFilters value. Note that the entries in this value are double byte.
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Reboot
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Delete GearAspi.dll from Windows\System32
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If present, delete Gearsec.exe from Windows\System32
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Delete GearAspiWDM.sys from Windows\System32\Drivers
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Delete the Windows\System32\GEARAspi.dll value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key
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Delete the Windows\System32\Gearsec.exe value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key
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Delete the Windows\System32\Drivers\GearAspiWDM.sys value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key
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Reboot
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Windows NT
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WARNING: Modifying the registry can cause serious problems that may require you to reinstall your operating system. We cannot guarantee that problems resulting from modifications to the registry can be solved. Use the information provided at your own risk.
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Select Run... in the Start menu, and type in regedit. This will start up the Registry Editor.
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Delete the following key from the registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GearAspiSys
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Delete the following key from the registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GEARSecurity
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Reboot
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Delete GearAspi.dll from Winnt\System32
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Delete Gearsec.exe from Winnt\System32
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Delete GearAspiSys.sys from Winnt\System32\Drivers
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Delete the Winnt\System32\GEARAspi.dll value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key
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Delete the Winnt\System32\Gearsec.exe value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key
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Delete the Winnt\System32\Drivers\GearAspiSys.sys value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key
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Reboot
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Windows 9x
Windows 9x
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WARNING: Modifying the registry can cause serious problems that may require you to reinstall your operating system. We cannot guarantee that problems resulting from modifications to the registry can be solved. Use the information provided at your own risk.
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Delete GearAspi.dll from Windows\System\
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Delete GearAspi.vxd from Windows\System\Iosubsys
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Delete GearCdr.vxd from Windows\System\Iosubsys
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Select Run... in the Start menu, and type in regedit. This will start up the Registry Editor.
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Delete the Windows\System\GEARAspi.dll value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key
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Delete the Windows\System\Iosubsys\GearAspi.vxd value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key
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Delete the Windows\System\Iosubsys value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key
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Reboot
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[[Category: Frequently Asked Questions]]
[[Category: Frequently Asked Questions]]

Revision as of 21:30, 12 May 2006

Updating GEAR drivers

The latest GEAR driver installer will install drivers that do not require or include the gearsec.exe service. This driver installer will remove gearsec.exe and the GEAR Security service from Windows 2000 and Windows XP systems, if these older drivers are present. The installer will ask you if you want gearsec.exe removed, but it will not attempt to remove it from systems running Windows NT. Unless you have reason to believe that your system requires the gearsec.exe service (see below), you should use this version of the GEAR drivers.

The gearsec compatibility driver installer is only meant for users of iTunes 4.2, Ghost, or software that requires gearsec.exe to be present, regardless of the OS being used. This driver installer will update gearsec.exe if an older version is being used. This installer includes gearsec.exe It does not remove the gearsec.exe driver or the associated GEAR Security service. If your system previously included gearsec.exe, and you found a problem when you installed the latest GEAR drivers, you should reinstall the GEAR drivers with the gearsec compatibility driver.


Beta Versions & 64 bit

Please Note:
These drivers are beta versions, and users may download and install them at their own risk. GEAR Software is not responsible or liable for any damage to a user’s system caused by downloading, installing and/or uninstalling these drivers.

Driver installer for 32bit Windows systems

Driver installer for Windows running on AMD64 and Intel EM64T systems

Driver installer for Windows running on Intel Itanium systems


Removing GEAR drivers

Note:
Completely removing the GEAR driver set from your system may result in GEAR software applications and any applications using the GEARwrks API not being able to "see" any recorders.


To Automatically Remove the GEAR Drivers:

Use the GEAR Driver Remover to automatically remove the GEAR drivers.


To Manually Remove the Drivers From Your System:

Windows 2000 and Windows XP

WARNING: Modifying the registry can cause serious problems that may require you to reinstall your operating system. We cannot guarantee that problems resulting from modifications to the registry can be solved. Use the information provided at your own risk.

Select Run... in the Start menu, and type in regedit.
This will start up the Registry Editor.
Delete the following key from the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GearAspiWDM
If present, delete the following key from the registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GEARSecurity

In the HKEY_LOCAL_MACHINE\SYSTEM\System\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} key. Remove the GEARAspiWDM entry in the UpperFilters value. Note that the entries in this value are double byte.

In the HKEY_LOCAL_MACHINE\SYSTEM\System\CurrentControlSet\Control\Class\{6D807884-7D21-11CF-801C-08002BE10318} key, remove the GEARAspiWDM entry in the UpperFilters value. Note that the entries in this value are double byte.

In the HKEY_LOCAL_MACHINE\SYSTEM\System\CurrentControlSet\Control\Class\{CE5939AE-EBDE-11D0-B181-0000F8753EC4} key, remove the GEARAspiWDM entry in the UpperFilters value. Note that the entries in this value are double byte.

Reboot

Delete GearAspi.dll from Windows\System32

If present, delete Gearsec.exe from Windows\System32

Delete GearAspiWDM.sys from Windows\System32\Drivers

Delete the Windows\System32\GEARAspi.dll value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key

Delete the Windows\System32\Gearsec.exe value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key

Delete the Windows\System32\Drivers\GearAspiWDM.sys value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key

Reboot


Windows NT WARNING: Modifying the registry can cause serious problems that may require you to reinstall your operating system. We cannot guarantee that problems resulting from modifications to the registry can be solved. Use the information provided at your own risk.

Select Run... in the Start menu, and type in regedit. This will start up the Registry Editor.

Delete the following key from the registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GearAspiSys


Delete the following key from the registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GEARSecurity


Reboot


Delete GearAspi.dll from Winnt\System32

Delete Gearsec.exe from Winnt\System32

Delete GearAspiSys.sys from Winnt\System32\Drivers


Delete the Winnt\System32\GEARAspi.dll value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key


Delete the Winnt\System32\Gearsec.exe value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key


Delete the Winnt\System32\Drivers\GearAspiSys.sys value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key


Reboot



Windows 9x WARNING: Modifying the registry can cause serious problems that may require you to reinstall your operating system. We cannot guarantee that problems resulting from modifications to the registry can be solved. Use the information provided at your own risk.

Delete GearAspi.dll from Windows\System\

Delete GearAspi.vxd from Windows\System\Iosubsys

Delete GearCdr.vxd from Windows\System\Iosubsys

Select Run... in the Start menu, and type in regedit. This will start up the Registry Editor.

Delete the Windows\System\GEARAspi.dll value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key


Delete the Windows\System\Iosubsys\GearAspi.vxd value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key


Delete the Windows\System\Iosubsys value from the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs registry key

Reboot

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