GEAR Powered Products
From GEAR Software Knowledgebase
m |
m |
||
| Line 9: | Line 9: | ||
It is known that non-Vista compatible software installed on Windows Vista computers can cause compatibility issues with Vista and other Vista-compatible software. These non-Vista compatible software applications installed under Vista may prevent the GEAR drivers from loading properly – thus you ''may'' experience CD/DVD recording errors when using Vista if non-Vista compatible software is installed along with a [http://www.gearsoftware.com/multimedia-products.cfm GEAR Software product], or a GEAR Powered Product. | It is known that non-Vista compatible software installed on Windows Vista computers can cause compatibility issues with Vista and other Vista-compatible software. These non-Vista compatible software applications installed under Vista may prevent the GEAR drivers from loading properly – thus you ''may'' experience CD/DVD recording errors when using Vista if non-Vista compatible software is installed along with a [http://www.gearsoftware.com/multimedia-products.cfm GEAR Software product], or a GEAR Powered Product. | ||
| - | |||
| - | |||
===iTunes for Windows=== | ===iTunes for Windows=== | ||
| Line 17: | Line 15: | ||
{| border=0px align=right | {| border=0px align=right | ||
|- | |- | ||
| - | | | + | | [[File:ITunes.jpg]] |
|} | |} | ||
Current revision as of 21:42, 9 March 2009
Known Issues / Resolutions
GEAR licenses our CD/DVD recording "drivers" to many other companies to add CD/DVD recording capabilities to their software products.
Below are some common issues users of these GEAR Powered Products experience, and solutions for them.
Note: All GEAR Software products – including the GEAR drivers – are fully Vista compatible.
It is known that non-Vista compatible software installed on Windows Vista computers can cause compatibility issues with Vista and other Vista-compatible software. These non-Vista compatible software applications installed under Vista may prevent the GEAR drivers from loading properly – thus you may experience CD/DVD recording errors when using Vista if non-Vista compatible software is installed along with a GEAR Software product, or a GEAR Powered Product.
iTunes for Windows
64-bit Recording
|
| Hardware Operating System | x86 32-bit Windows XP or Windows Vista | x64¹ 32-bit Windows XP or Windows Vista | x64¹ 64-bit Windows XP or Windows Vista |
| iTunes | 32-bit | 32-bit | 64-bit² |
¹ AMD64 / Intel 64 (EM64T)
² Apple has released a 64-bit version of iTunes for Windows
- Installing the 32-bit version of iTunes on x64 hardware running a 64-bit version of Windows XP or Windows Vista will result in the iTunes application not having CD/DVD recording capabilities
- Installing the 64-bit version of iTunes on x86 hardware running a 32-bit version of Windows XP or Windows Vista will likely result in the iTunes installation failing
- Installing the 64-bit version of iTunes after uninstalling the 32-bit version of iTunes on x64 hardware running a 64-bit version of Windows XP or Windows Vista may not provide CD/DVD recording capabilities within iTunes.
You may need to manually remove the 32-bit GEAR drivers. After removing the 32-bit version of iTunes and the 32-bit GEAR drivers from your computer, please install the 64-bit version of iTunes for Windows from the iTunes download page on the Apple website.
The 32-bit and 64-bit versions of iTunes for Windows are available on the iTunes download page on the Apple website.
- Manually removing the GEAR drivers involves modifying the Windows Registry.
- We highly recommend making a backup if you choose to modify the Windows Registry.
- Any mistakes made when modifying the Windows Registry can render your entire system inoperable.
CD/DVD drives disappear after installing iTunes
After installing the latest version of iTunes for Windows, your CD/DVD drives seem to disappear
See Also
