Updating GEAR Pro 5.01 or GEAR Pro DVD 2.02 fails

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Symptoms:
While applying the GEAR Pro 5.01 or GEAR Pro DVD 2.02 update, the update program terminates with the message that it was unable to update some of the GEAR Pro or GEAR Pro DVD files, and as a result, the software has not been updated.

Cause:
There are 2 versions of GEAR Pro 5.01 and GEAR Pro DVD 2.02. One is dated March 28, 2001 and the other is dated April 12, 2001. Running the update program meant for the March 28, 2001 versions on the April 12, 2001 versions of the software will result in the update process failing.

Resolution:
Check the date of the software in About GEAR in the Help menu, and run the appropriate update program.

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